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Company Founder
Patricia Owen began her career in St. Louis, Missouri in 1977 as a Promotional Assistant and make-up
artist for Estee Lauder cosmetics. She was later promoted to Training Associate and conducted
training programs for Estee Lauder Beauty Advisors in the St. Louis area. Married in 1980 to Jay
Owen, Patricia relocated to Detroit, Michigan where she continued her career in cosmetics as a
Special Events Coordinator and Regional Educator for Estee Lauder in a tri-state area. The couple
relocated to Hilton Head in 1983 to open a women’s retail clothing store and shortly thereafter
acquired the rights to have the Island’s only Estee Lauder department.
In addition to her devotion to her business, Patricia Owen is dedicated to her community. Last year,
she was asked to serve on the Board of Directors for the Hilton Head Island-Bluffton Chamber of
Commerce and has been appointed to the Executive Committee. She also serves as Vice Chairman of the
Chamber’s Small Business and Minority Council and Chair Person for the annual Celebrity Golf benefit
tournament that has raised over $2 million for local children’s charities. On a national level,
Patricia has been invited to serve on the Small Business Council of the US Chamber. She is active
with the United Way campaign and as a member of the Professional Women of Hilton Head, she served as
the group’s Vice President of Programs for two years. She is also a member of the National
Association for Female Executives and The National Association of Women Business Owners.
Patricia was the 2006 SBA Small Business Person of the Year for South Carolina, the first place
runner-up for the SC Small Business Person of the Year in 2005 and a finalist in the national
Enterprising Women of the Year Awards for two years in a row. In 2004, Patricia won the SBA’s
Entrepreneurial Success award for the state of South Carolina as well as for the southeast district
that includes eight states. In 2006, she was a finalist for the national Stevie Awards for Women
Entrepreneurs. Over the years, Patricia has been a recipient of the Total Woman award co-sponsored
by the Island Packet, was profiled in Hilton Head Monthly magazine as one of a dozen “Intriguing
Islanders” and has been the recipient of the Small Business of the Year award in 1996 and the Small
Business of the Quarter Award for Fall 2002, presented by the Hilton Head Island/Bluffton Chamber of
Commerce. A much requested speaker for various groups which include Leadership Hilton Head, Patricia
was also a keynote speaker at the national SCORE meeting held recently on Hilton Head Island.
Patricia Owen is not only the owner of FACES, but is a seasoned professional in the beauty business.
She possesses a different set of skills than being a service provider turned entrepreneur, which
makes her better equipped to handle the tough day to day business decisions. As a result, she is
able to compete with newer larger spas that often have the financial backing of large corporate
hotels. In addition to her role at FACES, Patricia and her husband have a spa consulting business,
Engineered Spa Systems, and have been hired for several very successful spa startups in Georgia.
From the very start, Patricia has built a personal relationship with her customers and staff and
frequently says, "I work for my employees in a vocation that I love. Since they are the real face of
the company, I want to make sure they're happy." As one who is at the forefront of the “Baby Boomer”
generation, Patricia feels “uniquely privileged” be in the health and beauty industry and to be able
to provide the very latest in products and services designed to improve and enhance a person’s
quality of life. She attributes her unshakeable faith and steady moral compass for her success.
According to Patricia, “the best part of owning a spa is making a difference for people, especially
at such a time in our history when being “over 50” can still be “fabulous”.